Shipping and Delivery Policy

We strive to provide our customers with quality service from the moment you click “buy” until the product arrives at your doorstep. We understand the excitement and anticipation that come with purchasing a new item, and we are committed to making that experience smooth, transparent, and satisfying.

For this reason, we have created this policy to provide you with all the relevant information about how and when your order will arrive, as well as details about our payment methods and warranty. We encourage you to read it carefully, and if you have any questions, we are always available to assist you.

Processing and Shipping Time

Once your order has been approved, we work hard to ship it as quickly as possible. The average delivery time is 5 to 10 business days, depending on the city where you placed your order. However, unforeseen circumstances or delays caused by your local postal service may occur. Our goal is to ship your order on the next business day.

Delivery Days

Orders are delivered Monday through Saturday, excluding national public holidays.

Order Tracking

Your tracking number will be available within 3–4 business days after your order has been approved. You will receive this number by email. You can use this code to track your order in real time. If you do not receive this email, we recommend checking your spam folder.

Payment Method

We only accept cash on delivery. Currently, we do not offer credit or debit card payment options, but we are working to provide more payment methods in the future. In addition, shipping is completely free, so there are no extra charges beyond the price listed on our website.

Absence During Delivery

If you are not at home when your product is delivered, the delivery driver will call or send you a message. If you are unable to receive the package that day, another delivery attempt will be scheduled.

Warranty and Returns

All our products come with a satisfaction guarantee covering manufacturing defects. If you are not satisfied with your purchase or wish to make a warranty claim, please contact us via the email address provided on our “Contact” page.

Delivery Outside the Estimated Timeframe

If your order arrives outside the estimated delivery timeframe of 5 to 10 business days, please email us, and we will help you track and resolve the issue with your order.

Contact

For any questions or further clarification, please visit our “Contact” page. You can access the contact form by clicking “Contact” in the footer of our website.